Ashley Cole

Strategic healthcare operations leader with 10+ years of progressive experience directing multi-site dermatology and medical spa practices. Expertise in operational turnarounds, physician relations, financial management, compliance, and organizational growth. Proven ability to transform underperforming practices into profitable, high-performing organizations while developing strong leadership teams and delivering exceptional patient care.

Area Manager - DermCare Management

(2021-01)

Provide executive leadership for multiple dermatology and medical spa practices, partnering with physicians and executive leadership to drive operational excellence, financial performance, regulatory compliance, and long-term growth.

• Successfully transformed Plantation Dermatology from approximately -$400,000 annual revenue to more than $1,000,000 in positive annual revenue within 24 months.
• Direct operational oversight of multiple physician practices, practice managers, providers, and administrative leadership teams.
• Lead recruitment, onboarding, leadership development, succession planning, employee engagement, and performance management initiatives.
• Analyze financial reports, provider productivity, operational dashboards, and KPIs to improve profitability and operational performance.
• Partner with physicians to expand service lines and improve patient access.
• Ensure compliance with HIPAA, OSHA, credentialing standards, and healthcare regulations.
• Oversee budgeting, operational planning, vendor management, and continuous process improvement initiatives.

Practice Manager - Altman Dermatology

(2017-01 - 2021-12)

Directed all operational, financial, and administrative functions for a high-volume dermatology practice.

• Managed physicians, medical assistants, front office personnel, and administrative staff.
• Oversaw hiring, onboarding, payroll, scheduling, coaching, and employee development.
• Improved workflow efficiency and patient satisfaction while maintaining exceptional clinical operations.
• Coordinated revenue cycle operations, insurance verification, prior authorizations, billing support, and collections.
• Managed inventory, purchasing, vendor contracts, office budgets, and compliance initiatives.
• Maintained HIPAA and OSHA compliance while supporting both medical dermatology and cosmetic services.

Territory Sales Representative - U.S. Brick & Block

(2015-01 - 2017-12)

• Managed a South Florida sales territory serving commercial builders, developers, architects, and private contractors.
• Developed new business while strengthening long-term client relationships.
• Consistently exceeded sales goals through consultative selling and relationship management.
• Prepared project estimates, negotiated pricing, and coordinated deliveries for commercial construction projects.
• Collaborated with contractors and project managers to deliver successful project outcomes.

Bachelor of Science - Business Administration - Florida State University (2010-01)