Danielle Topper

Operations leader with 17+ years of experience in high-volume restaurant leadership and nationwide new store openings. Proven track record of executing large-scale openings, working cross-functionally with diverse teams, and driving operational success from construction through launch.

NSO Specialist (New Store Openings) at Bagel Brands (Einstein Bros., Bruegger's, Noah's) (2024-09 – Present)

• Supported a record-breaking 57 bakery openings in 2025
• Executed new store openings across the entire country, frequently traveling to locations to ensure successful execution
• Led on-site execution and operational readiness for multiple high-volume bakery openings across diverse markets
• Coordinated new bakery openings by aligning timelines, resources, and communication across cross-functional teams
• Partnered closely with construction and operations teams to transition bakeries from build-out to fully operational status
• Conducted operations turnovers with construction teams to officially take possession of bakery locations on behalf of the company
• Collaborated with marketing teams to ensure accuracy and timely delivery of all POP materials
• Partnered with recruiting teams to ensure hiring timelines and training progress aligned with opening schedules
• Provided on-site training support and assisted in remote markets where no designated training location was available
• Reinforced company mission, vision, and values across new store openings
• Acted as a key point of contact between GMs, DMs, and Directors of Operations
• Identified and resolved operational challenges before, during, and after openings to ensure smooth transitions
• Supported Cincinnati Bruegger's conversions to Einstein Bros.
• Remained available post-opening to support teams at all levels—from Directors of Operations to General Managers—addressing questions, resolving issues, and ensuring any outstanding construction punch list items were completed in a timely manner

General Manager at Bagel Brands (Einstein Bros. Bagels) (2008-10 – 2024-09)

• Built and retained high-performing teams through effective hiring, training, and development strategies
• Led a top-performing bakery, achieving top 10% company-wide ranking and consistently performing within the top 20% across multiple years
• Identified and developed high-potential team members, preparing them for promotion into leadership positions
• Managed labor, inventory, and cost controls to meet profitability targets
• Maintained guest satisfaction scores above 80%
• Ensured compliance with health and safety regulations
• Managed a top-performing location companywide
• Built strong relationships with customers and vendors
• Delivered consistent sales growth while maintaining cost targets

– Horizon High School