Lee Turner

Results-driven Sales and Technical Support Professional with 10+ years of experience in high-volume remote environments. Offers specialized expertise in Fintech, SaaS, and consultative sales development. Proven expert in driving revenue through strategic outbound prospecting, consultative lead generation, and high-velocity appointment setting.

Business Development Executive-Team Lead - Dealer Pay - St. Charles MO (Remote)

(2025-01)

• Execute outbound prospecting to dealership C-suite, Controllers, and Fixed Ops.
• Make 80+ calls attempts daily, qualify leads and schedule meetings for RSM's.
• Created a library of dealership-specific, high-conversion email sequences, and strategic correspondence for securing merchant statements and Zoom demos.
• Department Lead, coached, and provided peer training for new hires.
• Consistently exceeded individual and departmental KPIs for qualified appointments.
• Maintain 100% CRM hygiene in Zoho for seamless opportunity handoffs.
• Set and manage Zoom appointment lifecycle, from "show-rate" confirmations, no-show recovery, and high-conversion email marketing collateral.

Sales Consultant & Closer - C&C Business and Staffing, LLC - Atlanta, GA (Remote)

(2022-11 - 2024-12)

Contract position

• Conduct discovery calls and close deals ranging from $597–$7,000.
• Generated $75K+ in revenue through consultative sales approach.
• Guided clients through financing options with high approval success rate.
• Built strong relationships via phone and Zoom consultations.
• Department Lead, coached, and provided peer training for new hires.

Product Specialist-Seasonal Contractor - LiveOps Inc. - Scottsdale, AZ | (Client) Intuit TurboTax - Remote

(2023-02 - 2024-04)

• Provide technical support to new and existing customers via phone/and or chat.
• Delivered high-volume tech and product support, troubleshooting e-filing errors, system installations, and account security for individuals and business professional taxpayers.
• Utilized Glance for secure remote sessions, across Mac and Windows platforms, navigating complex system settings to ensure successful completion of time-sensitive tax filings.

Examity | Remote Technical Support Specialist (Emergency Contract) - Working Solutions - Dallas TX - Remote

(2020-04 - 2020-09)

• Recruited for a high-stakes 5-month emergency contract to provide critical technical support via Zoom, chat, and phone during a global system-wide data crash.
• Resolved complex platform and login issues for Mac and Windows users in high-stakes proctored environments to ensure the successful completion of final exams, licenses, and certifications.

Remote Booking Agent - Sabre Hospitality - Remote

(2020-10 - 2022-11)

• Managed high-volume inbound reservations for 20k+ upscale global properties, including Hyatt, Hilton, and Playa Resorts.
• Provided white-glove service for 3- and 4-star resorts, maintaining elite brand standards and real-time pricing.
• Executed a high-conversion sales approach by assuming the sale on every call to secure bookings for domestic and extended-stay branches.

Remote Customer Sales Executive - Newton Group Transfers - Chandler, AZ (Remote)

(2018-08 - 2020-01)

• Executed 100+ daily outbound dialer calls to qualify owners for permanent timeshare exit solutions.
• Applied strategic consultative selling and objection-handling to generate a high-intent pipeline resulting in $1M+ in revenue.

Remote Customer Care Representative - ABC Financial Services, Inc. - Sherwood, AR (Remote)

(2015-11 - 2016-11)

• Supported billing inquiries, account updates, and financial service requests.
• Processed refunds, cancellations, and account changes accurately.

Advertising Sales Consultant - Naylor Association Solutions - Alpharetta, GA

(2012-07 - 2015-03)

• Generated $200K+ in B2B sales through outbound prospecting.
• Conducted 60+ daily calls to decision-makers.
• Earned Top Sales Award within first 3 months after generating $10K in sales.

Bachelor of Science - Business Administration (Sales & Marketing) - DeVry University