Nathaniel Silva
A seasoned customer service professional with over 10 years of hands-on experience as a bartender, waiter, and event staff, known for delivering exceptional guest experiences in fast-paced
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About
Motivated and dependable professional seeking an entry-level Patient Transport position where I can provide safe, compassionate support to patients while contributing to a healthcare team.
Experience
Server/Waiter at Stacks (2024-08 – Present)
Current role demonstrating multitasking and customer service excellence
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Server/Waiter at Culichis Urban Kitchen (2023-05 – 2025-05)
Provided exceptional customer service and order processing
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions
- Managed order processing efficiently, maintaining accuracy in food and beverage delivery
- Collaborated with kitchen staff to streamline communication and improve service speed during peak hours
- Trained new servers on menu items, service protocols, and operational procedures to enhance team performance
- Developed strong relationships with regular customers, fostering loyalty through consistent service excellence
Server/Waiter at El Jardin Restaurant (2021-03 – 2023-10)
Delivered customer service and coordinated kitchen communication
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions
- Managed order processing efficiently, maintaining accuracy in food and beverage delivery
- Collaborated with kitchen staff to streamline communication and improve service speed during peak hours
- Trained new servers on menu items, service protocols, and operational procedures to enhance team performance
- Developed strong relationships with regular customers, fostering loyalty through consistent service excellence
Server/Waiter at Tempo (2021-02 – 2022-02)
Managed operations and menu improvements based on customer feedback
- Implemented suggestions for menu improvements based on customer feedback to increase overall dining experience quality
- Oversaw daily operations during shifts, ensuring adherence to health and safety regulations in dining environment
- Monitored inventory levels, coordinating with management to minimize waste and optimize stock availability
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Runner/Server at Yard House Restaurant (2018-02 – 2021-02)
Coordinated food and beverage service with emphasis on cleanliness and organization
- Delivered exceptional guest service by efficiently coordinating food and beverage orders
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment
- Maintained cleanliness and organization of dining area to enhance guest experience
- Assisted servers in delivering food promptly, prioritizing customer satisfaction
Personal Trainer/Sales Associate at Golds Gym (2017-03 – 2018-01)
Developed personalized fitness programs and led group classes
- Developed personalized fitness programs tailored to individual client goals and needs
- Conducted comprehensive assessments to evaluate clients' physical capabilities and limitations
- Provided ongoing motivation and accountability to clients through regular progress tracking
- Led group fitness classes, fostering a supportive and energetic environment for participants
Retail Sales Associate at True Religion Jeans (2014-02 – 2017-03)
Delivered customer service and managed merchandising and inventory
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty
- Assisted in visual merchandising, ensuring displays aligned with seasonal promotions and brand standards
- Maintained inventory accuracy through diligent stock management and regular audits
- Trained new team members on sales techniques and product knowledge to enhance team performance
Cashier at Gilroy Gardens Family Theme Park (2012-03 – 2014-03)
Processed transactions and maintained accurate cash handling
- Processed customer transactions efficiently using point-of-sale systems
- Maintained accurate cash handling and balanced registers at end of shifts
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Assisted in training new cashiers on operational procedures and best practices
Education
High School Diploma – Christopher High School (2014-07)
