Taghreed Ahmed

Office receptionist with hands-on experience in medical, ophthalmology, and urgent care settings. Skilled in patient scheduling, insurance verification, EHR documentation, front-desk operations, and Arabic-English interpretation. Strong communication and organizational skills with a focus on improving patient experience and clinic workflow.

Office Receptionist - RJ Medical & Urgent Care - Brooklyn, NY

(2024-06 - 2025-07)

• Welcomed patients at the front desk and verified insurance eligibility before intake.
• Prepared encounter paperwork and scanned completed documents into EHR systems.
• Maintained appointment calendars and reduced scheduling conflicts.
• Checked patients in, verified IDs and co-pays, and supported efficient intake flow.
• Scheduled appointments using clinic EHR systems and minimized double-bookings.
• Handled patient record requests following HIPAA procedures.

Office Receptionist - Ophthalmology - Brooklyn, NY

(2022-03 - 2023-10)

• Managed surgical scheduling and patient paperwork for ophthalmology procedures.
• Answered phones, scheduled appointments, and maintained organized calendars.
• Prepared and printed medical records for procedures and appointments.
• Verified patient referral requirements and insurance compliance.
• Provided Arabic-English interpretation during intake and pre-operative instructions.
• Supported coordinated patient care through accurate documentation.

Office Assistant - Dental Office - Brooklyn, NY

(2022-08 - 2023-01)

• Managed office supply inventory and maintained clinic organization.
• Coordinated appointment scheduling and staff calendars.
• Updated employee and department directories to improve office efficiency.

Retail Associate - Zara

(2021-11 - 2022-01)

• Assisted customers with sizing, inventory, and product recommendations.
• Processed returns and maintained fitting room standards.
• Handled cash register operations and balanced tills accurately.

Retail Associate - Forever 21

(2018-03 - 2020-08)

• Organized merchandise displays and restocked inventory.
• Assisted customers with locating items and sizing.
• Recommended apparel based on customer preferences and trends.

Babysitter / Child Care Provider

• Supervise daily care and activities for young children.
• Prepare meals and maintain hygiene and safety standards.
• Monitor play and sleep schedules and respond to emergencies promptly.

Regents Diploma - The International High School at Prospect Heights (2018-09 - 2021-06)