Tina Sandez

Detail oriented administrative and operations professional with 10+ years of experience supporting healthcare and business offices in fast paced environments. Skilled in office coordination, timekeeping, invoice and expense processing, records management, scheduling, and confidential administrative support. Known for strong organization, accuracy, and creating a professional and welcoming experience for visitors, staff, and leadership.

Proficient in Microsoft Office and database systems with the ability to manage multiple priorities independently.

OPERATIONS & PRACTICE MANAGER at MELINDA A. COSTA, M.D. (03/2020-03/2026)

• Serve as primary point of contact for patients, visitors, vendors, and providers, maintaining a professional and welcoming office environment
• Direct daily office operations and administrative workflow for a busy medical and aesthetic practice
• Coordinate provider calendars, appointments, and meetings
• Process invoices, purchase orders, vendor payments
• Track employee time, overtime and submit timecards
• Prepare reports, spreadsheets, and financial summaries using Microsoft Excel and internal systems
• Maintain confidential employee, patient, and financial records in compliance with HIPAA and organizational policies
• Enter, retrieve, and update data in electronic systems and databases
• Develop and maintain organized filing systems (digital and physical) for efficient record retention and retrieval
• Receive, sort, and distribute mail and deliveries; manage supply ordering and inventory control
• Coordinate meetings and prepare materials and documentation for staff and leadership
• Train and support new administrative staff on office procedures and systems
• Balance multiple priorities and deadlines in a fast-paced, high-volume environment

MARKETING & SOCIAL MEDIA MANAGER at PRUNEYARD CINEMAS & THE CEDAR ROOM (10/2024– 04/2025)

• Managed digital marketing and content initiatives for two consumer-facing entertainment brands, supporting brand visibility and customer engagement.
• Planned and executed marketing campaigns for events, promotions, and seasonal programming across social, email, and digital channels.
• Coordinated creative development for digital assets, ensuring consistency in brand voice and visual identity.
• Collaborated with internal teams, performers, and partners to deliver cohesive campaigns and promotional materials.
• Managed Eventbrite and Facebook event listings to support awareness and conversion.

INDEPENDENT SALES CONTRACTOR at MONAT GLOBAL (04/2021 – 04/2024)

• Managed customer accounts, order processing, and follow-up communications
• Maintained detailed sales records and inventory tracking
• Scheduled appointments and handled client service inquiries

Administrative Support at Various Health Care & Aesthetic Clients (2019 – 2023)

• Provided administrative support including scheduling, client communication, database updates, and content coordination
• Organized marketing materials and maintained consistent documentation and records
• Assisted small businesses with operational workflow and customer engagement

DERMATOLOGY MEDICAL ASSISTANT at CALIFORNIA SKIN INSTITUTE (11/2017 – 03/2019)

• Supported physicians with patient care and clinical procedures
• Maintained accurate patient documentation and electronic medical records
• Prepared treatment rooms, managed supplies, and ensured efficient daily operations
• Trained new hires on procedures and workflow

Bachelor of Science in Business – University of Phoenix (2019-09)

Associate Degree in Health Studies – Carrington College (2016-06)

Digital Marketing Certification – University of Phoenix (2019-09)

Medical Assistant Certification – Carrington College (2015-10)