Bethany Hussey
Hospitality and Customer Service professional
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About
Detail-orientated and organised professional with six years of experience and proven success in customer service and hospitality, and recent English BA graduate. Looking to leverage my brilliant communication and efficiency in the office setting.
Experience
Bartender at The Crown Inn (2026-02 – Present)
- Opening and closing the building each night, restocking and cleaning the bar consistently
- Managing rushes with co workers calmly
- Proposing special events such as gin nights and karaoke
- Creating posters for the building and answering Facebook messages, including posting in local Facebook groups
- Networked a group of personal regulars
Front of House at Shearsby Bath (2025-10 – 2026-04)
- Ensuring pristine set up of events early such as wedding, Christmas dinners and casino nights
- Manning multiple aspects of each event, including photo booth, bar tending and food running
- Running welcome drinks at a multitude of Christmas dinners and weddings
- Keeping calm and enduring guest satisfaction each shift with regular check ins with event planners and front of house management
Bartender and Social Media Assistant at Heist Brewery (2024-06 – 2025-06)
- Upsold numerous products, including products that needed pushing
- Created and promoted a multitude of social media concepts alongside the bar manager
- Provided meticulous attention to detail and customer service each shift
- Helped to train new members of staff
- Works well in fast-paced environments
Bartender and Floor Staff at Multiple bars in and around Sheffield (2023-09 – 2024-06)
Promoted great adaptability and customer services skills filling in as a bartender and floor staff across numerous bars in and around Sheffield during studies.
Waitress at The Wheatsheaf (2022-03 – 2023-01)
- Making sure each guest is attended to with constant communication across the building- management, kitchen and bar
- Running the b and b breakfast alongside a chef, opening the bar and ensuring everything is set up for the open
- Memorising revolving daily specials and guest ales each shift, promoting both to each customer
- Taking orders and ensuring they reach both kitchen and bar
- Managing a section of the restaurant each shift with my own specific tables
Events Assistant at Rugby Borough Football Club (2021-06 – 2022-04)
- Working as a chef, cleaner, bartender and shop assistant
- Going above and beyond to ensure pitch safety, locking the entire building and working the flood lights
- Staying later after events to clean and fix set up for next day
- Welcoming tournament players and training guests
Education
BA in English – Sheffield Hallam University (2022 – 2025)
A Levels – Ashlawn School (2020 – 2022)
GCSEs – Ashlawn School (2015 – 2020)
