Jenalyn Bugaay

Motivated and detail-oriented digital marketing professional with hands-on experience supporting online businesses through customer engagement, social media content evaluation, and digital communication. Skilled in managing online interactions, analyzing content quality, and maintaining strong customer relationships across digital platforms. Passionate about digital marketing, social media strategy, and brand growth, with a strong willingness to learn and contribute to successful marketing campaigns.

Social Media Evaluator at Appen Limited (2022-01 – 2023-12)

Independent Contractor

• Assigned to evaluate online and social media content for quality and relevance.
• Reviewed content carefully by following company guidelines and completing tasks independently within deadlines.
• Maintained accurate evaluations and contributed to consistent project quality and efficiency.

Online Customer Support at B's Closet Clothing (2023-01 – 2024-12)

Family Online Business

• Assisted in managing customer inquiries for an online shop.
• Responded to customer messages, answered product questions, and provided order assistance professionally.
• Helped improve customer communication and maintain smooth online transactions.

Online Customer Support at 666 Motorparts (2024-01 – Present)

Family Online Business

• Helped manage customer communication for an online motorparts business.
• Replied to customer inquiries, provided product information, and maintained active engagement with online customers.
• Contributed to smoother customer interactions and supported positive engagement for the online shop.

BS in Accounting Information System – La Concepcion College (2024-12)