Caniyah Clemmons

Customer-focused sales and management professional with 5+ years of experience in retail leadership, automotive sales, customer service, and financial services. Experienced in building customer relationships, identifying needs, recommending products and services, handling transactions, resolving concerns, and working toward performance goals. Strong communicator able to work independently, manage competing priorities, and provide professional service in fast-paced environments.

Seeking to bring strong sales and customer service skills to a Remote Inside Sales Representative position with Liberty Mutual.

Sales Parts Manager at AutoZone (2019-03 – 2022-06)

• Provided knowledgeable customer service by identifying automotive needs and recommending appropriate parts and products.
• Built customer relationships while assisting with product selection and purchase decisions.
• Supported sales goals through product recommendations, add-on sales, and customer-focused service.
• Managed daily store operations while maintaining accuracy and organization.
• Assisted with inventory management, merchandise organization, and product availability.
• Handled customer questions, concerns, returns, and service issues professionally.
• Helped train and support team members in customer service, sales, and store procedures.

Bank Loan Consultant at OneMain Financial (2022-07 – 2023-11)

• Assisted customers with financial products and services based on individual needs.
• Communicated loan information, requirements, terms, and processes clearly to customers.
• Built customer relationships through professional communication and attentive service.
• Reviewed customer information and documentation as part of the financial-services process.
• Helped customers understand available financial options and next steps.
• Maintained confidentiality and accuracy when handling sensitive customer and financial information.

Assistant Manager at Dollar General (2023-12 – 2026-08)

• Delivered professional customer service while assisting customers with products, purchases, and store concerns.
• Supported daily store operations and company policies and procedures.
• Assisted with sales, merchandising, inventory, cash handling, and loss-prevention procedures.
• Helped lead employees and delegated tasks to maintain efficient store operations.
• Trained and supported team members in customer service and operational procedures.
• Handled customer complaints and worked to resolve issues professionally.
• Maintained accurate cash transactions and supported daily financial accountability.

High School Diploma – Truman High School

– Kutztown University