Tasha Brookes

Results-driven professional with experience in healthcare technology and software management consulting across multiple industries. In-depth knowledge of medical areas such as pathology, pharmacology, and physiology. Equipped with strong clinical laboratory skills honed from work background at the Centers for Disease Control and Prevention (CDC).

Skilled at testing software applications in conjunction with subject matter expertise (SME) on business processes to assist in improving new business workflows, exposure to Jira testing software for ERP systems. Adeptness in executing business process and project management, training and communication development, Oracle technical writing, and quality assurance. Expertise in generating various Oracle modules and business training materials, as well as providing Epic, ERP Cloud Financial, and HCM training.

Hands-on leadership approach in motivating, guiding, and supervising cross-functional teams of professionals to boost efficiency, increase productivity, and obtain set-forth goals and objectives. Proven success in building positive and long-term partnerships with key stakeholders, clients, management, and professionals at all business levels. Previously held Public Trust Security Clearance.

Senior Client Oracle Cloud Trainer - Cherry Road Technology - Chicago, IL

(2018-12)

Closely work with subject matter expert (SME) at the Philadelphia School District for Oracle business processes. Building strong partnership with functional leads to creating specific business training material. Integral part of the OCM client team to deliver training impacts to key stakeholders.

• Generate enterprise resource planning (ERP) finance training material in Oracle Cloud such as accounts payable (AP), general ledger (GL), and purchase order (PO) using Articulate 3
• Initiate the development of HCM PeopleSoft training for the State of Hawaii, as well as HCM training for people management, expense, absence modules, exposure to benefits, created and delivered training for Taleo and time and labor (T&L) for Oracle Cloud
• Managed training documents using Google docs feature with power point, Microsoft word and excel
• Exposed to using LMS systems for training and delivery
• Created training material for the new Redwood user interface with Oracle Cloud

HCM Cloud Trainer - Tulane University - New Orleans, LA

(2025-07)

Created the training program for ESS (Employee Self-Service), MSS (Manager Self-Service), Timekeepers, and Department Administrators for Oracle Cloud. Managed relationships with SME for specific areas to create role-based training material (PP, QRG).

• Responsible for the following modules: HCM, Learning, Recruiting and Onboarding, Time and Labor, Goals and Performance
• Provided UAT training for those key individuals new to the system
• Created training guides using OGL (Oracle Guided Learning) software

Lead ERP Cloud Trainer - Dakota County-DakotaConnect - Minneapolis, MN

(2022-06 - 2023-02)

Created the training program for ESS (Employee Self-Service) and MSS (Manager Self-Service) for Oracle Cloud. Building strong partnership with functional leads to creating specific business training material.

• Met with Senior Executive Stakeholders weekly to provide a training overview for key departments
• Created training material for Payroll, HCM. Benefits, Absences, T&L, Health and Safety, Expenses, AP, and PO
• Lead the TTT for Super users for ESS, MSS training and back-office users
• Delivered virtual training for Dakota County users in all major departments
• Created the training strategy for the Cloud rollout
• Assisted with the communication strategy for the Cloud rollout

Epic Resident Clinical Go-Live Support - Mayo Clinic Institution - Rochester, MN

(2018-04 - 2018-05)

• Attended go-live orientation training for clinic doc and ambulatory
• Provided resident clinical support for ClinDoc version 2017 in Cardio Medical/Surgery Intensive Care Unit (ICU)
• Oversaw and addressed issues/concerns for Epic workflows for ICU processes
• Skillfully used Epic Haiku to access medical records

Epic Credentialed Ambulatory Trainer - HCI/Northwestern Memorial Hospital - Chicago, IL

(2017-10 - 2018-03)

Facilitated Epic training on ambulatory outpatient workflow process, while serving as support trainer on opt/time anesthesia for pre/phase II course. Acted as zone lead for go-live support for West Region Central DuPage Hospital (NWM).

• Executed the ambulatory credentialing process, in conjunction with senior IDs in preparing ambulatory training material
• Carried out collaborative training on MyChart epic portal

Oracle uPerform Training Developer (Independent Contractor) - GE Corporation (Abreon Consulting) - Chicago, IL

(2016-01 - 2016-04)

Took charge of preparing training material for Oracle field service module and purchasing using the uPerform software in close coordination with senior trainers and developers.

• Created course outlines for the supply chain track modules, while aiding senior executives with business process oversight
• Created a training plan for the ERP rollout

Oracle UPK Training Developer (Independent Contractor) - Express Corporation (Abreon Consulting) - Columbus, OH

(2015-06 - 2016-01)

Functioned as Oracle training developer for Retail Merchandising System (RMS), Retail Invoice Matching (ReIM), and Remote Preemptive Monitor (RPM) for a global corporation.

• Held accountability in generating detailed course outlines for finance, supply chain, and reports, as well as in developing and implementing train-the-trainer (TTT) curriculum for the business trainers

Healthcare Trainer | TEKsystem Consultant (Independent Contractor) - Allscripts Health Corporation - Atlanta, GA

(2013-05 - 2013-08)

Served as Oracle R12 training developer for GL, finance and accounting (FA), and cash management (CM) self-paced training.

• Interfaced with finance business lead to building training material for corporate groups, as well as business leads during user acceptance testing (UAT) for the Oracle

Oracle UPK Analyst | TEKsystem Consultant (Independent Contractor) - Ingersoll Rand Corporation - Charlotte, NC

(2012-10 - 2013-02)

Served as Oracle R12 Training developer for iProcurement, project costing and billing, AP, GL, and PO modules, and facilitated change management between business and IT teams.

• Interacted with regional business leads to establishing specialized training material
• Conducted extensive traveling for training material development across Latin American Region in Puerto Rico

Oracle UPK Analyst (Independent Contractor) - King County-ABT (Accountable Business Transformation) Program - Seattle, WA

(2011-11 - 2012-04)

Delivered training regarding AP, iProcurement, iExpense, time and labor, and projects as Oracle R12 trainer.

• Utilized UPK in creating training material for end users and super users for King County
• Cultivated positive relationship with senior business leads of King County on government business processes
• Led the preparation of government training initiative with business stakeholders and software developers

Oracle UPK Analyst (Independent Contractor) - Centric Group - Saint Louis, MO

(2011-08 - 2011-09)

Served as Oracle R12 AP and GL trainer for global implementation, which involved creating training materials using the UPK tool and Oracle R12 scenarios for super end users.

• Performed as business liaison between stakeholders and project module group for training strategy

Senior ERP Product Specialist Trainer - Air Force - Dayton, OH

(2010-10 - 2011-06)

Contributed as Oracle R12 AP training lead for a global government implementation.

• Oracle expertise on training strategy offered to the senior management
• Coordinated with business stakeholders and IT developers regarding training strategy
• Steered efforts in boosting productivity by training team members on the use of the UPK tool

Oracle R12 Financial UPK/Trainer (Independent Contractor) - Boart LongYear - Salt Lake City, UT

(2010-03 - 2010-10)

Assumed responsibility in building and executing Oracle R12 UPK training to end-users, as well as helping with the creation of accounts receivables financial track training curriculum.

• Oversaw and strengthened partnership with senior management regarding the overall training strategy
• Communicated with business stakeholders on training strategy to introduce business processes

Oracle 11i Oracle Incentive Compensation (Independent Contractor) - Oracle University (HealthSpring, Inc.) - Nashville, TN

Oracle 11i iProcurement Trainer (Independent Contractor) - Oracle University (InfoUSA) - Omaha, NE

Senior Oracle Quality Analyst | Trainer for Purchasing (Independent Contractor) - Army and Air-Force Exchange Services (AAFES) - Dallas, TX

Senior Oracle PO Trainer (Independent Contractor) - Constellation Energy Corporation - Baltimore, MD

Senior Oracle Analyst (Independent Contractor) - S1 Corporation - Atlanta, GA

Senior Consultant - Hitachi Consulting - Atlanta, GA

Consultant - Accenture Consulting Management Firm - Atlanta, GA

Medical Student, Pre-Clinical Rotation - Jackson Park Hospital-Windsor School of Medicine - Chicago, IL

(2016-09 - 2017-01)

Demonstrated comprehensive knowledge of hospital and technology workflow processes, integration points, and clinical electronic medical record (EMR). Exhibited skills in providing patient care, assessment, and diagnosis; and participated in clinical presentations and workshops regarding hospital procedures.

• Collaborated with senior-level residents and physicians during weekly patient rounds, while exemplifying understanding of hosp