Complaint Resolution professionals in Kenya

CUSTOMER SERVICE REPRESENTATIVE

Customer ServiceInbound & Outbound Call HandlingCustomer Retention & Churn Recovery+18

Experienced in CRM systems, customer complaint resolution, upselling, and cross-selling services.

Lewis Njagi

Health Systems Manager

resolution processes and incorporating member feedback into service improvements • Fostered team confidence and accountability

Health Systems Manager

Victor Oliech

Salesman

of customer complaints, which strengthened core business relationships and reduced churn • Provided strategic market intelligence

Salesman

Collins Muatha

HRO

Recruitment & SelectionInduction & OrientationPayroll Support+15

Complemented by strong client and stakeholder relationship management skills, including frontline engagement, issue resolution

Silvenus Wafula

Thika, Nairobi AreaKsh 100/hour

Project officer-agribusiness

Hire their servicesagriculturebusiness developmentcapacity building+2

of customer problems and complaints to maximize satisfactionAchieving agreed upon sales targets and outcomes within

Milcah Limo

JOB SEEKER

Conflict and complaint resolution reporting customer service and customer relations expert.

Derrick Mwangi

resolutions,identifying gaps and recommending solutions

Client focused professional

Naivasha

Winnie Odongo

Nairobi, Nairobi AreaKsh 400/hour

CUSTOMER SERVICE EXECUTIVE

Hire their servicescustomer supportcustomer care representative

 Problem Resolution: Identifying and analyzingcustomer problems or complaints and takingappropriate actions

Joel Pesic

Nairobi, Nairobi AreaKsh 300/hour

Customer Service Representative

Hire their servicescustomer service representativecustomer support

the time limits; follow up to ensure resolution.

Sumiya Ali

Hire their servicesoffice administrationbusiness managementcustomer relations+2

Administrator

MombasaKsh 3,000/hour

My expertise spans across customer complaint resolution, documentation and reporting, operations management, and various

Whitecedes Gwariamba

Customer Experience.

Resolution and I have strong commucation skills.

Mildred Otete

Nairobi, Nairobi AreaKsh 350/hour

ADMIN ASSISTANT &MARKETING EXECUTIVE

Hire their servicesadministrative assistantmarketing executive

to management for immediate resolution.

Michelle Juma

Nairobi, Nairobi AreaKsh 4,000/hour

IT Specialist

Hire their servicestechnical supportproject managementit professional

Committed to problem resolution and customer satisfaction

Ruth Cheruto

Nairobi, Nairobi AreaKsh 2,000/hour

Over 7 Years Work Experience.

Hire their servicessales executiveadministrative assistantoffice manager+1

Reduced customer complaints by 30% through the escalated grievance resolution procedures

Mary Wanjohi

Customer service

resolutionKept records of customer interactions, processed customeraccounts, and filed documents.

Kevin Wachira

QA Enginner

In addition, I have worked on process improvement projects, customer complaint resolution, and root cause analysis.

Jacob Mungai

set time limits and follow-up to ensure resolution.

Customer service and Public relation Specialist

Kikuyu

Joyce Chepngeno

A Customer Service Representative works with clients who have complaints, orders, or require information

Customer service representative

Kericho

Hagar Cherono

Nairobi, Nairobi AreaKsh 1,500/hour

Customer service agent

Hire their servicescustomer service agentcall center agent

The specifics of this role included:· Complaints and query handling · Customer retention through excellent

Frankline Oyoo

Nairobi, Nairobi AreaKsh 400/hour

Customer Support Expert.

Hire their servicescustomer servicecustomer support

Educates customers on product advantages and resolves complaints related to order delays.

Adrian Walwang'a

Proficient in database management, complaint resolution, and ensuring compliance with industry regulations.

CUSTOMER EXPERIENCE EXECUTIVE AND SALE AGENT

Nakuru

Top locations

Nairobi, Nairobi area153 Nairobi6 Thika, Nairobi area6 Mombasa5 Jumba la mtwana2 Kiambu2 Nakuru2 Nyeri2 Bungoma1 Eldoret1 Embakasi, Nairobi area1 Kajiado1

Industries

Consumer Services83 Administrative Services21 Finance & Insurance18 Technology & Media10 Transportation & Logistics8 Marketing6 Sales6 Human Resources5 Legal3 Hospitality & Tourism3 Construction2 Engineering2 Government2 Retail2 Agriculture & Farming1 Education1 Healthcare1 Consulting1

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