Escalation Management professionals in United States

Explore 686 escalation management professionals in United States

686people found for Escalation Management

Premium Profiles

I'Cyss Webster

Talent

Direct Care Staff

Bakersfield Ca

Social skillsTime managementMaintenance+18

Justin Tawney

Talent

Branch Operations Lead for JP Morgan Chase

Las Vegas

TypingMicrosoft WordMicrosoft PowerPoint+24

Karen Sherard-Murray

Talent

Real Estate Prof & Accounts AP/AR Collections Spec

Atlanta, Fulton

Bethany Windfelder

Talent

Operations Manager

Woodbury

Customer account systemsData entryAudits+16

Travecia Franklin

Talent

Assistant Principal

Columbus

Organizational Leadership & StrategyEducational Equity & School CultureAthletic Program Development & Recruitment+6

Amanda Phillips

Talent

Senior Customer Success & Account Manager with 20 Years of Experience

Austin

Customer Relationship/Lifecycle ManagementAccount Portfolio ManagementCustomer Retention & Contract Renewals+17

Senior Customer Success & Account Manager with 20 Years of Experience

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Lizeth Vallejo

Talent

Customer Escalations Manager

North Carolina (historical), Lauderdale

Customer Escalations Manager

Melissa Flores

Talent

Escalations Case Manager

Albuquerque, Bernalillo

Escalations Case Manager

Zanele Mtomba

Talent

Telecommunications Engineer

Harare

Network Monitoring & Fault ManagementSDH/Transmission ConfigurationFiber Optic Networks+21

Adept at coordinating with cross-functional teams, managing technical escalations, and delivering reliable network performance

Autumn Taylor

Talent

Admin/ Customer Service

Apopka

Payroll ProcessingScheduling and Shift ManagementCustomer Service+11

Well versed customer service advocate, with management/admin experience.

Sally Powell

Talent

Project Field Coordinator

Trinidad, Las Animas

Field Technician ManagementNetwork InstallationsRouters and Switches+15

team including workload distribution, training, and performance support • Served as an escalation point for advanced technician

Paul Vannoy

Talent

New York City

SalesLeadershipStrategy+7

Retail Operations & Customer Experience Leader | Multi-Unit Location Management | Customer Success & Retention Strategy |

Nathan Wilson

Talent

Service Oriented Veteran with Cybersecurity and AI experience.

Bossier City

Microsoft DefenderAntivirusCrowdstrike Falcon+24

IT support specialist with six years of experience in Windows and Linux environments and ServiceNow ticket management, holding

David Reynolds

Talent

Human Resources Professional

Glen Allen

Employee RelationsOnboarding & OffboardingBenefits Support+25

Skilled in HRIS accuracy, documentation, training coordination, and supporting employees and managers with clarity and professionalism

Tomeka Gonzales

Talent

Professional Customer Service Representative

Denver

Customer Success and AdvocacyLeadership, Coaching, Training and QASaaS Troubleshooting+24

Documented all member interactions and activities within CRM systems to ensure thorough record keeping • Identified and escalated

Tavo Duran

Talent

Vice President Information Security

Dallas

Enterprise Cybersecurity Strategy & TransformationCyber Risk Management & ReductionGovernance, Risk & Compliance (GRC)+33

supporting over 10,000 global sites. • Led network security operations and incident escalation management • Directed breach

Annitra Eaton

Talent

Information Technology

Semmes

Cybersecurity / Network HardeningCloud Computing / CRMNetworking / Troubleshooting+5

. • Managed confidential information. • Mentored new staff through shadowing and structured feedback. • Implemented de-escalation

Preston Hill

Talent

ACCOUNT EXECUTIVE

West Bountiful

Communication & PatienceNegotiation & DialoguePipeline Management+23

Proven success managing high-volume accounts, driving customer satisfaction, and leveraging data to prevent churn and maximize

Kimorah Walker

Talent

General Support Professional

Charlotte

Attention to DetailTime ManagementCommunication Skills+4

. • Respond to incidents calmly while following safety protocols and de-escalation procedures. • Complete detailed incident

Victoria Whited

Talent

Direct Support Professional | Psychology Student

Rexburg, Madison

Patient Registration & Front Desk SupportAppointment Scheduling & Check-In/Check-OutInsurance Verification & Demographic Updates+5

concerns calmly and resolved issues to ensure customer satisfaction. • Managed opening/closing procedures, cash balancing

William Cook

Talent

Service Delivery Manager

Chicago

Strategic IT Planning & LeadershipContinuous Process ImprovementManaged Service Provider Leadership+13

Service Delivery Manager

Kevin Taylor

Talent

Program Manager

Austin

Program Manager

Merisha Beckham

Talent

Special Police Officer

Washington, D.C.

Special Police Officer

Monitored CCTV • Completed daily report sheets and filed incident reports. • Analyzed and produced course-of-action reports and escalated

Phoebe-Marie Monette

Talent

Personal Banker

Tracy, San Joaquin

Advanced keyboardingDocument formattingProofreading+35

Detail-oriented administrative and operations professional with a Bachelor of Science in Project Management and over five

Sarah Davis

Talent

I am a recent graduate with a bachelors degree in psychology, looking to jump start my career.

Shreveport

Microsoft OfficeIndividual & Group CounselingCareer Management+20

. • Reduced call wait times for customers by efficiently prioritizing support requests and managing time effectively. • Improved

Ruddy Frias

Talent

Rep

Buford

Customer ServiceFood and Wine KnowledgeWorkforce Management+6

Documented all interactions accurately in CRM systems • Followed company policies, procedures, and quality standards • Escalated

Top locations

New York City31 Chicago17 Houston16 Los Angeles11 Dallas10 Boston9 Charlotte8 Seattle8 Salt Lake City6 San Francisco5 Albuquerque4

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Gabriel Hutchinson

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A business-driven

Charlotte

Technical SupportDigital Account TroubleshootingCustomer Experience Management+11

Tony Veasey

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Talent Acquisition I have both corporate and technical experience with management and negotiation skills and I would be a great addition to your team

North Atlanta

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